Checklist template

• Technology and instance
• Your name / handle
• Date(s) of your assessment (Start to end date)

• First thoughts when you started using the technology?
• What aspect of the technology stood out to you immediately (positive or negative)?

Which key features did you test? List them and provide brief comments on each.

E.g. Create account. Log on with an existing account. Create a post. Reply to / comment on others' posts. Like or vote on others' posts or comments. Moderate content or submissions. Upload images. View images. Search for content, users or communities. Interact with users or communities on other instances. Change password.

• Feature:
• Comments:

[Repeat as required]

• Were there any features you expected but couldn't find?
• Did you encounter any unexpected or surprising functionalities?

• What aspects of the user experience did you find particularly good?
• How intuitive is it to navigate and use?
• Did you encounter anything confusing when using the system?
• Comments on how easy the system is to learn?
• Anything that might confuse users who are not tech savvy?

• Any other comments on user experience aspects? Consider e.g. does the system behave in the way users would anticipate? Does it adhere to common conventions of webpage design? Does it help users avoid errors? Is the design clean or cluttered? Does it provide meaningful error messages?

• Did you encounter any accessibility issues?

• What are the top 3 benefits you see for this technology as a digital public square?
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  2. Item
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• How do you envisage individuals in Merri-bek might make good use of this technology?
• How do you envisage Merri-bek groups might make good use of this technology?
• Can you envisage any further innovative uses of this particular technology?
• In what ways do you think this technology is a good fit for our project?

• What are the top 3 challenges or concerns you have about this technology?
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  2. Item
  3. Item
• Are there any potential roadblocks to implementation you foresee?
• Can you envisage potential undesirable uses of this particular technology?
• Do you have any concerns about long-term viability or scalability relating to this technology specifically?
• Is additional configuration critical for this particular technology to be useful or useable?

• Do you have concerns about privacy or security?
• How does the technology handle data storage and management?
• How easy was it to backup and restore data (if applicable)?

• Did you encounter any unexpected technical issues?

• Have you used similar technologies before? Which? How does this one compare?
• On a scale of 1-10, how likely would you be to recommend adopting this technology?
• What are your main reasons for this recommendation?

If relevant

• What features did you use related to configuration or customisation?
• Comments on configuration and customisation:
• Did you encounter limitations or challenges relating to configuration and customisation?

If relevant

• Comments on documentation and support available?
• Comments on the technology's likely future development (e.g. size of dev team, how long the project has been in development, current version, active development and enhancement pipelines, responsiveness to bug reports.)