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Vision
An alternative to Facebook Groups that can be used by specific local organisations and collectives, and offered to others - to support existing and emergent groups.
Example user personas
These groups exemplify our primary target user organisations. These can shape our evaluation and comparison of alternative platforms.
- Brunswick Tool Library
- Good Karma Network
- Gig Guide
- Radical Socialist Base
- Muslim Women’s association
- Radicle Roots
- Balam Balam
- Library services
Example user stories
We can prioritise these to identify core functionality and non-essential functionality (e.g. MoSCoW prioritisation)
In an emergency
- Community emergency announcements
- Organising / coordinating volunteers (e.g. community gardening, food parcel delivery)
- Alerting neighbours and groups to people in need of assistance
- Coordinating community response to requests for assistance
Business as usual Being used as part of everyday community activities will mean that the platform is familiar and useful in an emergency / blackout scenario.
- Advertising events, workshops and groups' initiatives to the community
- Offering and requesting items and services (per e.g. Freecycle / Good Karma)
- Requesting advice and recommendations regarding local service providers
- Seeking social connections with neighbours
- Discussion of local politics and current affairs
Essentials for successful launch and uptake
These could be provided by the platform itself or by supporting services and capabilities
- Onboarding plan and functionality
- Discoverability: pathways to find things (and the groups and people users new are interested in)
- Ability to manage multiple overlapping circles of community, e.g. micro-locality, specific interests etc.
- Options for sign-up, sign-in and account management (including provisioning and password resets)
- using email and / or mobile
- and when email and phone not available
- Initial user experience and visual appearance must be acceptable to non-technical users
- Needs to be FOSS, standards based, interoperable, robust
