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| community_partners [2026/10/20 01:23] – sarah | community_partners [2026/10/20 11:00] (current) – sarah | ||
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| We aim to provide local partner organisations with community-run, | We aim to provide local partner organisations with community-run, | ||
| - | ===== What concrete outcomes do we want to deliver? | + | |
| + | This document aims to provide a cheatsheet for conversations with community groups, with the aim of challenging, | ||
| + | |||
| + | Updated 20 Oct 2026. | ||
| + | |||
| + | |||
| + | ===== Digital services that communities | ||
| - | * Org leaders want to be able to store and share documents and spreadsheets for administration, | + | * Org leaders want to be able to **store and share documents and spreadsheets** for administration, |
| - | * Team members want to be able to create and collaborate on information such as documents and spreadsheets related to their org’s purpose | + | * Team members want to be able to **create and collaborate on information** such as documents and spreadsheets related to their org’s purpose |
| - | * Org leaders want to be able to share information with the wider public, (text, images and videos) about their activities, events and campaigns. | + | * Org leaders want to be able to **share information with the wider public**, (text, images and videos) about their activities, events and campaigns. |
| - | * Team members want to be able to share and discuss with others in their org information and ideas related to their cause (some groups) | + | * Team members want to be able to **share and discuss with others in their org** information and ideas related to their cause (some groups) |
| + | |||
| + | ===== Pain points and challenges ===== | ||
| + | * Difficult to leave Instagram, Facebook entirely because they provide an important channel to communicate with the wider community (campaigns, events, etc). | ||
| + | * Many orgs have members who are unenthusiastic about new technologies, | ||
| + | * Little continuity in admin, moderation and sysadmin volunteering; | ||
| ===== What Merri-bek Tech can offer: ==== | ===== What Merri-bek Tech can offer: ==== | ||
| * Open-source communication and collaboration systems, on our own infrastructure, | * Open-source communication and collaboration systems, on our own infrastructure, | ||
| * A training session and how-to documentation for the people you assign to look after your digital services; initial help with migration and user setup. | * A training session and how-to documentation for the people you assign to look after your digital services; initial help with migration and user setup. | ||
| - | * Ongoing | + | * Ongoing |
| - | * Maintenance, | + | * Maintenance, |
| - | * Intermediary | + | * Security oversight |
| + | * Break-fix and technical troubleshooting | ||
| + | * Or, intermediary | ||
| =====Local partner organisations would need to:===== | =====Local partner organisations would need to:===== | ||
| * Allocate at least two people to look after your digital services | * Allocate at least two people to look after your digital services | ||
| - | * Migrate, set up users and permissions, | + | * Migrate |
| - | * Manage user accounts, permissions, | + | * Manage user accounts, permissions, |
| * Content moderation; decide on and enforce rules for online conduct | * Content moderation; decide on and enforce rules for online conduct | ||
| - | ===== What we would like from you ===== | + | ===== What we would like from our community partners |
| * Space to install a node (with network and electricity – ideally solar powered) | * Space to install a node (with network and electricity – ideally solar powered) | ||
| - | * Monitor and contact us if any problems with the node. | + | * Ongoing monitoring, |
| ===== Participatory Action Research project ===== | ===== Participatory Action Research project ===== | ||
| We would like local non-profit organisations to join a research project, which will be led by what a community wants, to create social change as well as academic knowledge. | We would like local non-profit organisations to join a research project, which will be led by what a community wants, to create social change as well as academic knowledge. | ||
| - | * Participate in a stakeholder workshop in early December | + | * Participate in a stakeholder workshop in early December |
| - | * Help us identify the assets / resources, strengths and barriers | + | * Help us identify the assets / resources, strengths and barriers |
| * Help us co-design the roles for non-technical contributions as well as technical roles | * Help us co-design the roles for non-technical contributions as well as technical roles | ||
| - | * Identify priority digital services and supporting community processes. | + | * Identify priority digital services and supporting community processes |
| - | * Valuable contributions do not require technical expertise. | + | |
| + | **Valuable contributions do not require technical expertise. | ||